In order to help, in an efficient way, the use of the software tools, SpaceSuite also provides to the user a set of services:

  • Dedicated training sessions to help the user to familiarise himself with the use of one or several tools;
  • Assistance contracts renewable each year, enabling the user to ask directly to the development teams (scientific experts and developers) information about specific points;
  • Tickets based assistance, allowing the user to have one answer from our scientific experts for each request;
  • On-demand advanced studies, helping the user in his results analysis by letting scientific experts conduct the study.

For more information about SpaceSuite services, please request our Detailed Offer and Pricing (DOP) documents.